Client Services Coordinator

I’m working with a well-regarded Tier 2 developer in Sydney who has a big couple of years ahead, with around 1,000 properties due for completion in 2026. We are on the lookout for a Client Services Manager to look after their Completed Residential Apartments and work alongside the Client Care & Delivery team and own that final stage from “almost finished” to “keys in hand” for purchasers to take over.

This is a hands-on, fast-paced role that will suit someone coming from a Real Estate Sales Admin or CSM background who loves being on-site, meeting buyers, and keeping everything running smoothly behind the scenes.

What you’ll be doing

• Conducting Pre-Settlement Inspections and walkthroughs for recently completed apartments
• Coordinating key handovers and making sure purchasers have a smooth, positive handover experience
• Facilitating access for valuations in preparation for settlements
• Booking appointments and managing communications with buyers, valuers and internal teams
• Periodically inspecting unsold completed stock to ensure everything is clean, operational and presentation-ready (appliances, air conditioning, water, etc.)
• Assisting the broader team during busy handover / settlement periods 

What you’ll bring

• A proactive, positive attitude and a genuine focus on great customer experiences
• Strong communication and organisational skills – you’re comfortable juggling multiple appointments and tasks
• High attention to detail and pride in presentation
• The ability to work autonomously but also enjoy being part of a supportive team
• Sound computer skills (email, calendar; CRM sales force experience is a bonus)
• A driver’s licence and reliable transport – essential for getting between sites 

Why you’ll love this opportunity

• Work with a reputable Tier 2 developer with a serious pipeline of projects
• up to $85,000 package including car allowance and super
• Laptop, phone and parking space provided
• Monday to Friday role only
• Lots of variety – from site visits and inspections to key handovers and purchaser contact
• Supportive, down-to-earth team who genuinely value good people
• Great exposure to the development side of property and room to grow your skills
• You’ll play a key role in one of life’s biggest milestones for buyers – settlement and move-in 
  
  

If you’re organised, love being on the go and want to be the face of the purchaser experience for a busy developer, I’d love to chat.

To discuss this role further, reach out to Virginia Brookes by clicking "apply now"