Job description
Our Client is a leading Property Development Group based in the Inner City right next to a major train line. Established for more than 20 years they have gone through incredible growth after the last 3 years and they are in the midst of transforming their customer experience and we are now recruiting for a new Customer Care Coordinator to join their team! Working in a team of 4 administrators this role will see you reporting directly to the Completion Manager and each of your days will be hugely varied and super busy but will have you involved in a team that laughs allot and has fun too!
Day to day tasks will include:
Benefits include:
Virginia Brookes on 0413 564 190
or click 'apply' to send your CV and Cover Letter
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https://www.linkedin.com/in/virginiabrookes/
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Day to day tasks will include:
- Inputting of all relevant information of past exchanges
- Exporting and filing all construction documents from Buildinglink
- Attending developer meetings for new software system
- Connecting the sales team/customer relations team and the post completion team
- Calling the buyer after exchange, welcoming them & setting up their log in for purchase
- Booking in pre settlement inspections and valuations
- Overseeing the defect list is entered correctly into system
- Booking key handover meeting
- Maintain contact with Owners/ tenants for access for repairs
- Enter new jobs into the defects CRM
- Previous experience using CRM systems
- Confidence around Excel
- High level of Customer Service skills
- Strong attention to detail
- Ability to self manage & work autonomously
- Previous exp in Real Estate or Property is preferred (not essential)
Benefits include:
- Work with large, local development group
- Plenty of room to progress within the company
- Great colleagues who love to have a laugh
- Terrific social activities with great team morale
- Security and stability within growing entity
- Monday to Friday role only
Virginia Brookes on 0413 564 190
or click 'apply' to send your CV and Cover Letter
To receive daily updates of newly listed roles and more, you can:
Connect on LinkedIn:
https://www.linkedin.com/company/resolver-recruitment/
https://www.linkedin.com/in/virginiabrookes/
Like us on Facebook:
https://www.facebook.com/ResolverRecruitment/
Read our latest Google Reviews: https://bit.ly/2Xf30yQ