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Operations Manager

Operations Manager

Contract type: Full Time
Location: Crows Nest
Industry: Property
Start date: 2023-12-04
Salary: $100000 - $120000 per annum
Reference: BH-9225
Contact name: Virginia Brookes
Contact email: vb@resolverrecruitment.com.au

Job description

This client is one of our favourites, and we are currently working with them to find a new Operations Manager to take over the day-to-day operations of their co-working space on the Lower North Shore. This role will be taking over from their much-loved Community Manager, who is relocating to the mid coast in the New Year!

This role will see you working with a close-knit team that is brilliant at what they do; they have loads of laughs in the office, all work to create a terrific culture, and they want someone mature, engaging and with brilliant customer nurturing & people management skills to come in and take this role over! (Did I mention a month handover for you to learn the role perfectly?)

Responsibilities of this role will include:
  • Oversee the front-of-house team and ensure procedures are followed
  • Respond to all office sales & virtual services enquiries
  • Create great relationships with current tenants and work to ensure their work needs are up to date
  • Staff hiring, ongoing training & performance reviews if needed
  • Property & Facilities Management – ensure all works are up to date
  • Maintain maintenance register & compliance
  • Liaise with contractors regarding any other works to be completed
  • Monitor late rental payments and chase arrears when necessary
  • Annual rental increases & renewals
  • Organise furniture for end of lease & new leases
  • Event management for the group – Christmas, Melb Cup etc
  • Assist in Annual Budget preparations
  • Reporting to Board on the business operations
Essential skills required:
  • Able to think quickly and logically to sort out any issue as it arises
  • Great people management skills
  • Strong with customer engagement and service
  • Good understanding of how a business and building work
  • Sound experience in Property, Building or Facilities Management
  • A high level of communication skills (written and verbal)

Benefits:
  • A pure Monday to Friday role only
  • Parking provided onsite or easy walk to train/buses
  • Lower North Shore surrounded by great cafes, gyms & restaurants
  • Long-term role offering stability & security
  • A mature, fun & engaged team; be welcomed
  • Perfect work /life harmony – no long hours!
  • Work with one of our clients of choice
  • Unrivalled staff continuity – average tenure is 10 years!
Apply in strict confidence to: 
Virginia Brookes on 0413 564 190
or click 'apply' to send your CV
 
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